Certification of Key Performance Indicators

East Metropolitan Health Service

Certification of Key Performance Indicators for the year ended 30 June 2024

We hereby certify that the key performance indicators are based on proper records, are relevant and appropriate for assisting users to assess East Metropolitan Health Service’s performance and fairly represent the performance of the East Metropolitan Health Service for the financial year ended 30 June 2024.

Pia Turcinov AM
Board Chair
East Metropolitan Health Service
11 September 2024

Peter Forbes
Chair, EMHS Board Finance Committee
East Metropolitan Health Service
11 September 2024

Introduction

EMHS expenditure continues to be impacted by ongoing cost pressures from enduring COVID, cost of award increases, expenditure growth in medical and nursing salary costs and the increased use of locums and visiting medical professionals. The increased costs are a direct result of providing a safe, quality healthcare service, which has seen increasing costs related to patient complexity, bed-sit companions, increased security, and initiatives to reduce the elective surgery wait lists, increased medical, surgical and diagnostic supplies, and increased drug supply costs.

Cost pressures in 2023-24 from WA Government Wages Policy, cost of living pressures and the introduction of safer services initiatives for patients has also resulted in increased expenditure levels for EMHS.

KPIs

Outcomes 

Key Performance Indicators (KPIs) assist East Metropolitan Health Service (EMHS) to assess and monitor achievement of the following Department of Health outcomes. 

Outcome one: Public hospital-based services that enable effective treatment and restorative healthcare for Western Australians. 

Outcome two: Prevention, health promotion and aged and continuing care services that help Western Australians to live healthy and safe lives.